General Conditions

The parking space in front of the structure is guaranteed and free;

The structure does not have a concierge, check-in will be guaranteed (except in exceptional cases due to unforeseen circumstances) between 3pm and until 9pm, while check-out can be carried out from 7.30am to 10am. :00; if possible, a certain flexibility of check-in and check-out times can be guaranteed compared to standard conditions; for special needs outside these hours it is always advisable to contact the structure in advance because services may have additional costs.

Anything not expressly specified is considered excluded from the offer and will be quantified and quoted if requested.

Tourist tax excluded, to be paid locally in cash, equal to €2.00 per person per night for a maximum of 7 (seven) nights; minors under 12 years of age and all the subjects indicated in art.5 of the REGULATION FOR THE TOURIST TAX approved with resolution of C.C.n.12 of 03.29.2021 by the Municipality of San Teodoro are exempt


Tariff conditions for a possible Flexible Tariff:
For the reservation, a credit card will be sufficient as a guarantee;
Sending credit card data authorizes Residenza L'Alzoni to carry out the following checks and operations on it:
- pre-authorisation and cancellation of the same at the time of booking; the times for returning the pre-authorized amount vary depending on the bank you belong to.
- One week before the expiry of the flexibility period, the structure will carry out a new pre-authorisation, retaining the amount of the stay to guarantee the booking and until the arrival of the guest.
The balance can be paid directly at the facility by authorizing the payment of the withheld amount, or by another means and in this case the withheld amount will be released.
We accept the cancellation rules established by the structure:
- Cancellation permitted via written communication no later than 15 days prior to the customer's arrival date (12.00). Beyond this deadline and in case of No Show the following penalties will be charged: 0% up to 15 days from check-in; 50% of the stay with cancellation between 15 and 5 days from check-in; the entire amount of the stay for cancellation less than 5 days from check-in or in case of No Show.